Shipping and Returns

Hypnotic fashion uses Australia Post parcel post with tracking.

It is a flat fee of $7.85 within Australia for all orders under $50.

FREE express postage on all orders over $50 within Australia.

International postage is a flat rate of $20.

 

Deliveries within Australia:

All orders are sent the same day or next business day if ordered after 2.00pm or on the weekend or a public holiday.

Once your order has been sent it will take between 2-4 days if you are in a major metro area.

If you are in a regional area please allow between 2-6 business days for your order to arrive.

If you do not receive your order in the estimated time frame please email us at hypnoticfashion@hotmail.com with your name and order number.

We will follow it up with Australia post as all parcels have a tracking number.

Orders will be delivered to your provided shipping address. If no one is home at the time of delivery the parcel will be left at your local Australia post office and a card left in your letter box.

International Shipping:

International postage is a flat rate of $20.

Estimated international delivery time:

New Zealand customers please allow 4-9 business days.

All other countries please allow 1-3 weeks.

If you do not receive your order within the estimated time frame please email us at hypnoticfashion@hotmail.com with your name and order number and we will follow it up with Australia post as all parcels have a tracking number.

Returns and exchanges:

If you have ordered the wrong size or feel you have made the wrong decision please email us at hypnoticfashion@hotmail.com with your name and order number.

Please return the item to us within 14 days of receiving it.

Return postage is the purchasers responsibility and if exchanging please include a prepaid self addressed Australia post satchel for us to send back the exchange item.

In the case of a REFUND the express postage cost will be deducted from your refund and a $10.00 handling fee also any fees if AFTERPAY was used at the time of purchase.

Please make sure:

  • The item has not been worn or washed.
  • Tags are attached.
  • No smell of perfume/deodorants or cigarettes. No traces of make-up or any other marks.
  • Returned items not received in their original state will be returned to the customer. Hypnotic staff reserve the right to reject a return if we feel these conditions have not been up held.

If you are exchanging please email us at hypnoticfashion@hotmail.com or phone us: (07) 3408 6680 and let us know asap so we can put aside the size or item you would like in exchange.

Postal address:

Hypnotic

PO Box 726

Bribie Island Qld 4507

Australia.

Shop address:

Hypnotic

Shop 3/37 Benabrow Avenue

Bribie Island Qld 4507

Australia.

Ph: (07) 3408 6680

Email: hypnoticfashion@hotmail.com